How to order

We believe our prices represent unsurpassed value for money. We would be pleased to discuss prices by e-mail, telephone or fax.

For an explanation of the main keying options, please click on keyed alike, keyed to differ and master keyed. Many of our products are supplied with two keys as standard; if required, additional keys can be supplied at a nominal extra cost. Where there may be multiple users requiring access, locks and keys may be sold separately to allow the customer to determine the number of keys required. Please see the details of the product(s) you are interested in for specific information on whether keys are supplied with the locks or separately.

Many of our products come with registerable keys. Once a key combination has been registered, no one else will be authorized to purchase this particular key. If you have purchased a product with registerable keys, we will send you a registration email (or letter) shortly after receipt of the locks. This will include information as to how keys can be registered.

Should you require further guidance before placing your order, please feel free to contact a member of our helpful and friendly sales team. We ask that all orders are submitted in writing — by e-mail, fax or post. In line with common commercial practice, we request payment in advance from new customers. We will send you a ‘pro forma’ invoice, which we ask you to pay — by credit card or electronic funds transfer to our bank — before we process your order. Please note that we will not start to design, manufacture, assemble, pack or deliver your goods until the day that we receive your payment.

Please continue to submit all orders in writing — by e-mail, fax or post. Customers wishing to purchase our products regularly can open a credit account with us after a while. On request, we will send you an application form. Accounts must purchase in excess of $5000 annually before an account can be considered for open terms.

We carry stocks of the most frequently requested items, to facilitate rapid fulfilment of orders for these. We hold substantial stocks of component parts for the majority of our other product variants and assemble locks in our factory to customers’ specific requirements. Please do not hesitate to ask us for a delivery date, no matter what your requirement may be.

We very much value your business and we look forward to hearing from you.
Please contact us in any of the following ways:
 

E-mail: usasales@camlock.com
Tel: +1 866-699-3575 toll free
Tel: +1 860-378-0302
Fax: +1 860-378-0340

Post:

109-B Industrial Drive
Southington
CT 06489
USA